Privacy Policy
Effective Date: 01/01/2025
Company: Vaagai Naturals & Herbals
Address: No.15, Thirunagar, Lingapuram, Alangayam, Tirupattur District
Contact: +91 83004 83664
Email: support@vaagainaturals.com
1. Introduction
Welcome to Vaagai Naturals & Herbals (“we”, “our”, or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a purchase or register on our website, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through our payment partners)
b. Non-Personal Information
We also collect data such as:
- Browser type and version
- Device information
- IP address
- Website usage statistics through cookies and analytics tools
3. How We Use Your Information
We use the collected data for:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending order updates, shipping information, and promotional offers
- Improving our website, services, and customer experience
- Complying with legal obligations
4. Data Protection and Security
We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Payment transactions are processed securely through verified third-party payment gateways (e.g., Razorpay, Paytm, etc.) using encryption technology.
However, no online transmission is 100% secure — by using our website, you acknowledge and accept this inherent risk.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Understand user behavior
- Improve website performance
You can disable cookies in your browser settings, but this may affect website functionality.
6. Sharing of Information
We do not sell or rent your personal information.
We may share limited data only with:
- Delivery partners to ship your orders
- Payment gateways for processing transactions
- Service providers (e.g., marketing or analytics tools) bound by confidentiality agreements
We may also disclose information when required by law or to protect our rights and safety.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Withdraw consent to marketing communications
- Request deletion of your data (subject to legal retention obligations)
To exercise these rights, please email us at support@vaagainaturals.com
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors. If you believe a minor has provided us with information, please contact us to remove it.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Please review it regularly to stay informed.
11. Replacement Policy
- Eligibility: Free replacement will be provided if the product delivered is damaged, defective, or incorrect.
- Request Period: Replacement request must be made within 7 days of delivery.
- Processing Time: Replacement product will be Delivered within 5–7 business days after return pickup.